Terms and Conditions
Orders generally ship within 3-5 business days depending on availability. Expedited shipping is available for an additional fee. International shipping is available to all countries. All duty taxes are the responsibility of the receiver. For further questions, please email email@example.com
We ship orders via the US Postal Service or FedEx with rates for each of the services calculated at checkout by weight. All orders are sent from Orlando, Florida.
Our home office is in Orlando, FL and we are required to collect sales tax of 6.5% for all orders shipped within Florida. Wholesale stores are required to submit a valid, state-issued Resale Tax Certificate in order to not be charged state sales tax. Please consult your local laws if you’re unsure if you owe taxes on your purchase if we do not collect it at checkout.
Colorado purchasers: Sales or Use Tax is due on certain purchases and the state of Colorado may require you to file a Sales or Use Tax Return.
Oklahoma purchasers: Because we do not have a physical location in Oklahoma, Zipaboo is not required to, and does not, collect Oklahoma sales or use tax. Your purchase, however, is subject to Oklahoma use tax unless it is specifically exempt, and you therefore must report and pay the applicable tax either (a) in connection with your Oklahoma individual income tax return [Form 511] or (b) by filing a consumer use tax return [Form 21-1]. Copies of those forms and instructions for completion, as well as information as to exemptions that may apply, are available on the Oklahoma Tax Commission website at www.tax.ok.gov. Please note that your purchase is not exempt merely because it was made over the Internet.
South Dakota purchasers: Because we do not have a physical location in South Dakota, Zipaboo is not required to, and does not, collect South Dakota sales or use tax. Your purchase, however, is subject to South Dakota use tax unless it is specifically exempt, and you therefore must report the purchase and pay the applicable tax, using the South Dakota use tax form. A copy of that form and instructions for completion, as well as information as to exemptions that may apply, are available on the South Dakota Department of Revenue and Regulation website at www.state.sd.us/drr2/businesstax/bustax.htm. Please note that your purchase is not exempt merely because it was made over the Internet or by phone.
What is your return and exchange procedure?
We want you to be 100% satisfied with your purchase! If it doesn’t fit, isn’t the right color, or not the print that you expected, just send it back for an exchange or refund. The only thing we ask is that you contact us to let us know about your problem within 30 days of your order and then send it back.
We’re happy to take back unworn/unwashed item(s) and they cannot be personalized. This means the tags still have to be attached, it cannot have stains, and we do not cover washing mishaps, like bleach in the laundry. The only thing we ask is that you pay the return shipping, and then we’ll cover everything from there. We do recommend selecting an insured mail service; we are not responsible for items that we do not receive. Packages must be prepaid by you; COD deliveries will not be accepted. Please email us at firstname.lastname@example.org to receive your return authorization.
Unfortunately, we cannot refund original or return shipping fees. Refunds are only issued to the credit card used when the order was originally placed if within 30 days.
Zipaboo, LLC. understands that you care how your information is being used. We appreciate your trust, and want to make sure you rest assured that you are in good hands. We only collect information about you through our website in an effort to improve your overall shopping experience and to communicate with you about our products, services, contests and promotions. We promise not to share any of your information with any outside 3rd parties and you therefore will not be contacted by anyone via postal mail, telephone, or email outside of Zipaboo, LLC.